Litein Kirloskar Agencies Ltd respects your privacy. This policy explains what personal information we collect through this website, why, and your rights under the Data Protection Act, 2019.
What we collect
When you send an enquiry, request a quote or book a service, we collect the details you give us, such as:
- Your name, phone number and email address
- Your county and town
- The machines you are asking about and your message
- Service details such as the machine, the problem and your preferred date
We do not ask for payment details on this website.
Why we use it
We use your information only to:
- Reply to your enquiry and send you quotes
- Arrange delivery, installation and service visits
- Keep a record of what you bought for warranty and service
We do not sell your personal information.
Who we share it with
Only where needed to serve you – for example with delivery partners, technicians or the companies that host this website and send our email. They may use it only for that purpose.
How long we keep it
We keep enquiries and bookings for as long as needed to serve you and for our business records, and then delete them.
Cookies and your browser
- The website remembers your language choice for your visit.
- Your quote list is saved only in your own browser until you send it.
- If we use Google Analytics, it collects anonymous information about how the site is used.
Your rights
You can ask us to see, correct or delete the personal information we hold about you, or to stop using it. Contact us on +254 710 387 544 or info@liteinkirloskar.co.ke.
If you are not satisfied with our response, you can contact the Office of the Data Protection Commissioner (www.odpc.go.ke).